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VTL repair success

Earlier this year I browsed many Audiogon posts related to CS issues on older VTL gear as I searched for a place to look at my Compact 80 monoblocks.  One amp had developed a hum at idle.  Annoying but still listenable.  I did try to contact VTL directly via webpage and fully disclosed I am the second owner of these approx. 30 y/o amps.  While I was not ignored, I did not get any suggestions on where I might take them in my general area (Kentucky).  The shop that last re-tubed my amps had closed (retirement) and I could not find anyone else locally.  Anyway, via www I finally found a shop in Nashville (British Audio) that works on home tube audio.  Very busy shop and it took several weeks, but they diagnosed and replaced two filter capacitors, solving the hum.  Very reasonable.  Mentioning this in case anyone in the Southeast U.S. has a similar need.
dfbrent

Showing 2 responses by oddiofyl

oddiofyl's avatar
oddiofyl
4,065 posts
 
You mean VTL didn’t cover you under their “lifetime warranty “ ?   
Of course they didn’t but at one time VTL gear had a transferable warranty.   I followed their instructions on transfer and was rudely dismissed when the time came for service.  
Glad you got it taken care of locally 
oddiofyl's avatar
oddiofyl
4,065 posts
 
Hold your praise for them..... you have not sent said used unit in for service.   They do not like servicing second hand gear... Trust me on that one.... something as expensive as the Sigfried will cost $$$ if you need service.   They will extort every penny they can from you.  Caveat Emptor.
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