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VSA VR4 SR or JR as a match to my system and room

I want to replace my Totem Forests. I'm using a DK MkII with an FMJ23 CDP. My room tends to be brightish (lots of glass and wood) and is about 19x28x14(vaulted - approx 6000+ sq. ft.). My listening tastes are eclectic with an emphasis in Jazz and Classical, but I also like to blast alittle rock now ant then. Would the VR4 SR or JR be a good match?

Other contenders include Proac R38 (there is a dealer near by) and Merlin, but I'm just at the beginning stages of this illness and am open to other suggestions ($5 to $10K range).

BTW, I have wanted to listen to a pair of VSA VR4 SR or VSA VR4 JR's based on comments on the discussion forums. However, living in the Canadian Rockies does not bode well for having access to dealers. I've now sent two E-mails to VSA to find the nearest dealer (e.g., Seattle??)across the last two weeks but have not heard a peep from them. From what I've read, VSA seems to be a good company to deal with; however, my experience is making me wonder. Any comments regarding VSA customer service?

Thanks

John
johnrob

Showing 2 responses by mfsoa

mfsoa
76 posts
 
I sent an email to VS with specific questions as to set up of my VR4JRs. I got a reply that said sorry, we're too busy to respond to emails. Go ask your dealer. (In not too many words than that).
I was suprised to be treated so poorly after hearing all the great stuff about thier customer service.
Still love the speakers, though.
mfsoa
76 posts
 
Since I complained about not getting a good email response earlier in this thread, I must now say that I called them a few weeks back and got excellent service. I don't know the name of the person, but all questions were answered fully and patiently by a very knowledgable and polite person and it was a very positive interaction.
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