If there are any bugs or issues it's pretty much guaranteed they will surface within the 5 year warranty period.
VPI 40th Anniversary Table After Warranty Support Question
Hey guys. I am new here and I wanted to bring up a "thought question/experiment". While talking with a friend about turntables, I brought up the new VPI 40th. My friend mentioned a few interesting points that made me think before jumping on it.
The main question is "What will the after warranty service be like?". Will VPI continue to support this table after the 5 year warranty and for how long? This product is a limited run item so it brings up the question of will there still be parts or replacements for it after 6, 10 or even 20 years? Would it even make sense to stock extra direct drive motors for that long? Would there be applicable "aftermarket" options?
We can reference the Traveler turnable, which started selling in 2012-2013 but discontinued not even 5 years after, as a cautionary tale. Other members on this site have tried to get their Traveler tonearms repaired through VPI only to be told that they cannot be fixed because there are not replacement parts to fix it.. A replacement "used" arm would cost $500, almost the same amount as the resell value of the table itself. This also shows a severe depreciation in value (about 50% drop from MSRP) for the Traveler. In a broader light, are people still able to acquire parts, like the bearing, at a reasonable price for older tables (HRX, TNT, Aries, Classic, HW-19 or HW-17/27) from VPI?
https://forum.audiogon.com/discussions/vpi-turntable-repair
The other question refers to the reliability of the table. Even with a 5 year warranty, nobody wants to have to use it. VPI is pretty well known for "1st gen" problems. Easy examples are again the Traveler, but also newer products like the ADS,the Nomad, and even the Prime tables. And a constantly revolving issue is the 3D tonearm, with the most recent issue being leakage.
http://vpiforum.com/viewtopic.php?f=12&t=9674
http://vpiforum.com/viewtopic.php?f=12&t=10772
https://forum.audiogon.com/discussions/need-help-and-advice-on-a-vpi-3d-arm
With a limited run table like the 40th, it would be pretty costly to redesign a V2 version. Have they performed an extensive quality check? Or will problems start to arise 1 year after? And if problems can hold out past the 5 years, how costly would it be to the user? Or would there be no parts for it?
Similar, but obscure discussions were brought up about the Voyager Preamplifier, which I have only seen article reviews of but no customer/ end user feedback. Any information on is also limited to 2017, nothing in 2018.
http://vpiforum.com/viewtopic.php?f=7&t=9514
So what are your thoughts on the new VPI turntable?
The main question is "What will the after warranty service be like?". Will VPI continue to support this table after the 5 year warranty and for how long? This product is a limited run item so it brings up the question of will there still be parts or replacements for it after 6, 10 or even 20 years? Would it even make sense to stock extra direct drive motors for that long? Would there be applicable "aftermarket" options?
We can reference the Traveler turnable, which started selling in 2012-2013 but discontinued not even 5 years after, as a cautionary tale. Other members on this site have tried to get their Traveler tonearms repaired through VPI only to be told that they cannot be fixed because there are not replacement parts to fix it.. A replacement "used" arm would cost $500, almost the same amount as the resell value of the table itself. This also shows a severe depreciation in value (about 50% drop from MSRP) for the Traveler. In a broader light, are people still able to acquire parts, like the bearing, at a reasonable price for older tables (HRX, TNT, Aries, Classic, HW-19 or HW-17/27) from VPI?
https://forum.audiogon.com/discussions/vpi-turntable-repair
The other question refers to the reliability of the table. Even with a 5 year warranty, nobody wants to have to use it. VPI is pretty well known for "1st gen" problems. Easy examples are again the Traveler, but also newer products like the ADS,the Nomad, and even the Prime tables. And a constantly revolving issue is the 3D tonearm, with the most recent issue being leakage.
http://vpiforum.com/viewtopic.php?f=12&t=9674
http://vpiforum.com/viewtopic.php?f=12&t=10772
https://forum.audiogon.com/discussions/need-help-and-advice-on-a-vpi-3d-arm
With a limited run table like the 40th, it would be pretty costly to redesign a V2 version. Have they performed an extensive quality check? Or will problems start to arise 1 year after? And if problems can hold out past the 5 years, how costly would it be to the user? Or would there be no parts for it?
Similar, but obscure discussions were brought up about the Voyager Preamplifier, which I have only seen article reviews of but no customer/ end user feedback. Any information on is also limited to 2017, nothing in 2018.
http://vpiforum.com/viewtopic.php?f=7&t=9514
So what are your thoughts on the new VPI turntable?
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- 27 posts total
bsmg54 posts01-22-2019 9:28am I would be leery of buying anything that’s a first run product whether it’s a car or anything else. Plus, as far as I know, this is the only direct drive table they have....could be wrong.No, this is VPI’s second direct drive turntable. I note that the OP just joined Audiogon today and that this is his first post. Given his reservations about this turntable, it is probably not the best choice for him. |
@testpilot If we look at Sears, a company that survived for over 130 years, it filed for bankruptcy last year. Now it may not be a proper comparison from public company to mom-pop shop, but it doesn’t mean a successful company in the past can’t fail or make poor decisions in the future, even with 40 years under their belt. Also for an item marked $15000, shouldn’t the quality of it be kink free or at least very minor? To be in the high-end/specialty market, should the standards and QC be proportionally higher? Edit: Remember, this is a thought experiment. A lot of people probably know the pros about it, but I am playing devil's advocate to bring out the cons. |
magmadster Also for an item marked $15000, shouldn’t the quality of it be kink free or at least very minor?Are you suggesting that there are issues with this turntable? I certainly haven't heard of any problems with it. Have you seen an HW-40? Have you heard one? Have you spoken to anyone who has experience with it? Or, are you just raising a paranoid concern? |
That a significant investment. Call VPI with your concerns. Bases on your questions, and I were a dealer, I would suggest you be a digital listener, and stay away from turntables. Looks like a lot needless overthinking. I have nothing but positive experience with VPI. No company is perfect, but they support their users. If you have that kind of dough for a turntable, I wouldn't be on a forum. I would be in a dealers face with questions. If he can't answer them, look elsewhere. |
- 27 posts total