Sounds very much like what you get at Tweeter Etc.
On the other side of the coin, I was burning some time waiting for friends at the local Circuit City, and there was this guy in his early 20's selling home theater setups. I listened to him for quite a while talking to others, and I asked him a few questions myself (secret quiz). This guy knew his stuff. I hope he is a student paying for college. He was too good for Circuit City.