Very frustrated with Electraglide - Poor service


Having one heck of a time with Scott Hall at Electraglide. I sent him 2 Power cables back in November 2001 to be Upgraded and so far only got one back!! I have sent him multiple e-mails and recently call him and each time he promised to send it and again nothing!!! He sound like a nice guy on the phone but maybe his people/shipping need to be improved.

Anyone with any suggestions, i paid him $600 in advance 6 months ago and i am trying to be patient but 6 months for a Power Cord upgraded is getting RIDICULOUS!!!

I can complaint to BBB and i did paid with Post office Money Order and have all the e-mail correspondence!!
kdtran

Showing 3 responses by gundam91

Just received an e-mail from Scott Hall that he had decided to discontinue the upgrade program. I hope all of you that have sent in your cords in for upgrades will get your cords back from him.
I am afraid to send in my cord now! I have a Mk I and a Mk II cord that I was thinking about upgrading to the latest model. I had e-mailed him several times to ask about the difference between the 2000 Gold version and his new "Kapton" version, but never got a straight answer from him. He wants to charge me more money for upgrading a Mk II to the current version than what he's charging for an upgrade from Mk I.

I think I will just buy the latest model from Audiogon...