Velodyne ULD 15 repair


Any recommended repair facilities in the US for the Velodyne ULD series subwoofer and amplifier?

Velodyne does not support this product at all.
apachef1

Showing 4 responses by chiefwejfb06

I don't think they will do anything with the electronics but can replace the foam surround w/o disturbing the sensor. It's Simply Speakers 6625 35th. Street N. Pinellas Park, FL 33781 (Tampa Bay). Phone:. 727-571-1245. Fax:. 727-526-2096.
Good luck, let me know how you make out w/ them. As for me, I think I may go for the offer of a new DD-18 for $1300.
The way I see it the ULD was and still is a fine sub. The servo control system was a major inovation in 1985 when it was introduced. It continued to be one of if not the best sub avail for many years. But face facts. It is a 20 year old design, that once was high-tech.

It's a great unit. If you have one and it works, enjoy! If it doesn't work and you can get it fixed at a reasonable cost, do it. But, everything I read and hear leads me to believe that their new DD series is a significant improvement over the ULD. So if you have a ULD that doesn't work and you can't get it fixed cheaply, what could be better than a DD-15 for about $1200. By the way, when Velodyne was last repairing the ULD's they charged between $650 & 800 to replace the driver and tweek the amp. IMHO the DD series is worth the difference in cost.
I just talked to Velodyne on my 1986 vintage ULD 15. They said they could not repair it but gave me a company in Fla. who might or they would sell me direct a new (factory reconditioned) top-of-the-line sub for about 25% of the MSRP. Sounded like a fair deal to me!
I suggest you talk to them.
I disagree. I called them and they said that they were very sorry that they could no longer repair my ULD-15 made in 1986, because they no longer have the parts for it. (I don't think that is surprising, since the unit is 20 years old.) They were supportive and offered the name of a company that might be able to repair my unit. They also offered to replace my 20 year-old unit with their current top-line unit AT 75% OFF OF THE LIST PRICE. How much more helpful could they be?

You can't expect them to continue to make and stock parts beyond 20 years, and short of offering me a new sub for free, what more could they do.

I'm happy with the support they offer and I will continue to buy and recommend their products. (which are among the finest subs in the world)
Just my opinion.