Thanks for the info! I may attempt to take the problem woofer out myself. On the phone the local dealer suspects only needing repair to the surround and not needing the entire driver. He also suggested doing both woofers while I'm at it.
Vandersteen problem
I am currently trying out a pair of 2CE speakers and notice distortion in 1 speaker with fairly low frequency present. If I lightly place my outstretched had against the rim of the woofer the distortion goes away. Is this a sign of a bad woofer or could it be something much simpler and less costly? I would imagine due to the nature of their construction I'll have to cart them off to a dealer?