Pre-Covid I bought one of their power conditioners and it degraded the sound quality to me. I called them and PS Audio customer service handled it perfectly and even sent me a return label. I haven’t bought anything since, but do eyeball the BHK’s from time to time and would feel comfortable buying from them again.
Used PS Audio Items
Always checking for used equipment and have my targets on Hi Fi Shark. Every day there are many new listings of PS Audio equipment. Are people unhappy with their purchases ?