Upscale Audio is up front with customers


I have not bought from Upscale before but have enjoyed their videos. The approach Kevin Deal is taking with his customers is really up front and honest. A good model for how to communicate in audio, and in general.

https://www.youtube.com/watch?v=wV0oswlwx2M&ab_channel=UpscaleAudioHighFidelity

hilde45

Showing 2 responses by nonoise

That would be news to me, and many others. I’ve got several Tannoy speakers here with "MADE and designed in the UK" stickers slapped all over their cabinets and boxes. Some really nice quality cabinets, too. It’s known that they started farming out the lower-level lines to China a while ago. 

Back when I demo'd the TEAC, they were using Tannoy speakers in their listening room. I remarked on how nice the cabinets were finished and that's when I was told about where the finishing was done. This really jogged my memory some and I need to clarify what I was told. 

The cabinetry was done at Tannoy but they were shipped to China for finishing as it could be done cheaper and better there. The lessor lines were being assembled there anyway so they had the infrastructure in place and had a great relationship with them. Some time after most everything was done there no matter what the line up. 

All the best,
Nonoise

I'm curious as to when Kevin stopped being a Tannoy dealer. I only ask because it was known as far back as some 20 years that all of Tannoy's high end speaker cabinets were made and finished in China. That was around the time I went to TEAC headquarters out in Commerce, Ca. to pick up a TEAC CD player. The US rep for TEAC/Esoteric took me on a tour of the place and demo'd it for me. That's when he told me about Tannoy.

All the best,
Nonoise