Upscale Audio is up front with customers

But as far as Kevin being a "friend in the business" and "upfront"? Hah! Only as far as it doesn’t impede profits. 

My comment related to the video in the OP -- I assume you watched it. It is him directly telling customers about tariffs and their impact. He handled it in an upfront way and I think that's plain. Your comments about Upscale overall is not something I can verify but others here are pretty happy with him and the company. You all can fight it out, now.

I did watch the video, and I’m not sure why you chose this one for a virtual high-five to Kevin. Tariffs and price increases have been the hot topic for weeks, months - this is literally the furthest thing from "insider info".

I agree it’s not that special but I have not seen that many of them. It was short and direct and I appreciated that. That’s really it.

As for it being strange without being an actual customer, I guess I don't feel I need to be a customer to appreciate someone communicating in an honest way. In fact, if I was a customer, I'd have a bias to like his posts due to cognitive dissonance.

If you find one you think is a better exemplar of what I’m talking about, I’d like to see it. By the way, I do appreciate your knowledge and point of view, so I consider this a friendly exchange.