Upscale Audio and Primaluna


spoke to aggresive salesperson who pushed prima luna integrated amps and other primaluna gear.

this was after i called to buy another component.  Anyone know about primaluna stuff.

all this guy did was tear into my system saying how deficient it is and that i should buy primaluna.


jumia

Showing 7 responses by decathlon1991

Time out! If we are being or crediting someone for being brutally honest, then let’s call a spade, a spade! It is an aggressive sales pitch. That’s the honest truth. Doug Wilson at Wilson Audio and others have mastered this aggressive technique for decades. To me it’s no different than any car salesman. When they are trying to make you take steps forward, take a deep breath and take several steps back and examine the situation. At the end of the day you control your own narrative. If you give up that power, at the end of the day, you can only blame yourself. Do what you have to do to make a conscious decision like demoing the product and doing your own research. This is what we try to do with cars right? Take the same approach because at the end of the day, no home or room is the same. Hope this helps.

Enjoy the Music!!
Ghasley,

if you’re going to respond negatively with your bias remarks, at least be a fly on the wall. Folks I know including myself have been through this experience. Has it stopped me in the past from buying from them, not at all. I became a smarter buyer from my experience. NOLA is lacking in the HiFi world and I don’t expect it to be New York or California where there are plenty of competition to choose from. My remarks were to educate from first hand EXPERIENCE, (the truth) not support friends or family business. Don’t get butt hurt over others experience. Listen and learn because others don’t always have the same experience as you claim to have. If the truth is too painful for you to swallow, get over it because this thread doesn’t pertain to you. Next time try reading the headlines before you chime in on ones or others experience. Sad, smh!
ghasley,

The reason for the post was to illustrate that these issues can happen at any brick and mortar dealer. I like Kevin. He is very direct. What you see is what you get but at the end of the day, you have to pull up your big boy pants and make your own choices. Also, Upscale Audio VS Wilson Audio from experience, are no different from one another when it comes to the quality of equipment and knowledge you receive. Honestly, Doug is well known across the country and is best friends with Richard Gray. The gear he carries is equally as nice. He is also one of the best Audio Research Dealers in the country. Like I stated earlier, you definitely have to have thick skin when dealing with Doug. He will tell you your gear is junk and you should buy Audio Research. 
So many surface dwellers, lol. Some people like to be told what to do and some become a sponge and absorb information, do their research and buy what they like. Education is key as well as reading is fundamental. Some folks want the easy road and some don’t mind doing the research along with getting some insight from dealers. At the end of the day, don’t get upset when a HiFi store tells you that you are an idiot for not buying what they are telling you to buy, lol. At the end of the day, is that what you want in life especially if they haven’t even been to your home? What if a car dealership told you the same thing (you came to buy a Ford Raptor but he sold you a Ford F-250 Diesel. Would you comply just like that in the audio world? Your choice is what you and only you will have to live with. Don’t get confused with not listening to what they have to say. They may or may not have points that are valid. Now if you came to my home, examined the future listing room and understood what I’m looking for in sound as well as taste, I’m even more open to suggestions as well as taking valid points to improve my systems. For me, that’s the kind of advice I would be more open to. Obviously, this is not my first rodeo and I’ve been to over 200+ Audio stores in the world. I’m truly blessed. Take that for what it’s worth and enjoy the music.