I often ship (from work) via FedEx. when a Priortiy package is not received at the guaranteed delivery time (typically 10 am) a full refund is given upon request. While I agree in the grand scheme of current world events that this seems trivial, you were not given the service you paid for. Plain and simple. Otherwise, what are you paying extra for? Higher UPS profits? Hardly.
UPS, get real, treat your customers right and refund the $27!
Happy New Year to all (except UPS)
Paul
UPS, get real, treat your customers right and refund the $27!
Happy New Year to all (except UPS)
Paul