UPS strikes again


Just to issue a warning to anyone shipping UPS this Christmas season. I had a piece of audio gear (an integrated amp)that I thought I would ship UPS to my Dad in Ohio to help build him a little system while I was visiting for the hollidays. I took the package to UPS in Austin TX and paid $27.00 dollars ABOVE the normal shipping to have it sent (they said garunteed) in two days. Well, what do you know it snowed in Ohio, and to make a long story short I am visiting my Dad with no amp.

Having called UPS they still can't say when the package will be delivered, and they WILL NOT refund any shipping charges. I can understand there are things outside of everyones control happening here, and I know that in the grand sceme of things this is a small problem. My gripe is that I paid for sevices that were not rendered....... I am willing to pay the regular UPS shipping, but it seems like they should be reembursing people who paid for special service that wasn't fulfilled.

Although no small print was offered at the time of purchase, I guess I should of known.

Merry Christmas (Really)

Chris
cmo

Showing 2 responses by cmo

Hi Guy's (and Gal's)

As I stated; my problems are small time compared to the things others are experiencing around the world. It's a small gripe that I will not loose sleep over, but there is some disappointment (and maybe my fellow Agoner's would like to know that UPS isn't what it's cracked up to be).

The point I was trying to make is that I am fully prepared to pay for the regular shipping charges, things happen........ I just feel like they should be a bit more forthcoming with the extra $27.00 I paid that was to "garauntee" delivery........ It just kind of feels wrong on thier part to say "Oh well, Sorry but tough luck".

Chris
One thing I forgot to mention (the most important)...... My family is together, and healthy for the holidays. Many may not be so lucky.......... I am very thankful

Peace everyone

Chris