UPS & Small Claims Court?


I received a package that was broken from UPS. The boxes were in good shape so of course UPS is refusing to pay for damages. Who should file the Small Claims Court papers, the sender or the receiver? What state should these be filed under? How successful is going through the court process? I just don't want to waste any more time or money with this. I'm already out $1,600.

Thanks in advance.

Rob
rkuryl

Showing 1 response by bigkidz

I was going to send a BAT preamp to CA and when to the UPS store. The guy asked me is that the original box, and I said yes it is in great shape. He told me that they may not pay a claim since the box was used already. He also advised me to double box it if I wanted ot be safe. I sent the preamp by US mail.