After the second set of speakers were dammaged by UPS I switched to FedEx. FedEx doesn't seem to destroy but they do occasionally route items to the wrong place. With FedEx the items do eventually get there in one piece. Also with fedEx I have filed twice for failed delivery and was refunded the ship charges because delivery was late.
Be persistent and don't let up, fill out all required paper work. Call customer service and check on status. Do everything you can think of to make sure they refund your money. No excuse for them not to pay out!
Be persistent and don't let up, fill out all required paper work. Call customer service and check on status. Do everything you can think of to make sure they refund your money. No excuse for them not to pay out!