UPS ??? Do they ever pay a claim???

If they don't like the box you are using they should tell you before they take your money for insurance. This person sent me the amps in the factory boxes with at least 3 inchs of packing foam around it and they still ruined it. And not only that, they tell me they have to pay the shipper. So if they pay anyone, which I doubt, I will have to get it from the shipper (if they ever get it).

It looks like the private shipper charged for insurance but didn't pay UPS for shipping insurance, so UPS payed the private shipper 100.00 total for repairs and that all they are willing to pay. So off to the Court House for the Small Claims Forms.....We will see where we go from here???

I HAD AN EXPERIENCE WITH UPS DROPPING A MAC AMP OFF IN MY OPEN GARAGE FOR ALL THE WORLD TO SEE. WHEN I TRACKED THE PACKAGE AND READ THAT THEY HAD DELIVERED IT AT 6:30 PM (AT THIS TIME IT WAS 9:30 PM) I WENT TO THE GARAGE AND LO AND BEHOLD IT WAS GONE. I CONTACTED THE SELLER WHO THEN PROCEEDED WITH THE INSURANCE CLAIM FOR 1000.00 AND WITHIN A 3 WEEK PERIOD THEY PAID THE SELLER WHO IN TURN REFUNDED MY MONEY. IT ALL WORKED OUT FINE IN THE END, BUT JEEZ, DON'T YOU THINK THAT THE DRIVER COULD HAVE USED A LITTLE BIT MORE COMMON SENSE? BY THE WAY THE PACKAGE WAS TO BE SIGNED FOR.