I HAD AN EXPERIENCE WITH UPS DROPPING A MAC AMP OFF IN MY OPEN GARAGE FOR ALL THE WORLD TO SEE. WHEN I TRACKED THE PACKAGE AND READ THAT THEY HAD DELIVERED IT AT 6:30 PM (AT THIS TIME IT WAS 9:30 PM) I WENT TO THE GARAGE AND LO AND BEHOLD IT WAS GONE. I CONTACTED THE SELLER WHO THEN PROCEEDED WITH THE INSURANCE CLAIM FOR 1000.00 AND WITHIN A 3 WEEK PERIOD THEY PAID THE SELLER WHO IN TURN REFUNDED MY MONEY. IT ALL WORKED OUT FINE IN THE END, BUT JEEZ, DON'T YOU THINK THAT THE DRIVER COULD HAVE USED A LITTLE BIT MORE COMMON SENSE? BY THE WAY THE PACKAGE WAS TO BE SIGNED FOR.
UPS ??? Do they ever pay a claim???
I have been trying to collect from UPS for almost two months after they destroyed one of a pair of Quicksilver amps I bought off Audiogon. They dropped it and bent the chassis so bad I had to replace the chassis with a new one. I charged them 175.00 total for repairs and I can't get them to pay. They charged for insurance but they never want to pay. Think about this the next time you ship a nice piece of equipment and UPS wrecks it ...