UPS ??? Do they ever pay a claim???


I have been trying to collect from UPS for almost two months after they destroyed one of a pair of Quicksilver amps I bought off Audiogon. They dropped it and bent the chassis so bad I had to replace the chassis with a new one. I charged them 175.00 total for repairs and I can't get them to pay. They charged for insurance but they never want to pay. Think about this the next time you ship a nice piece of equipment and UPS wrecks it ...
autospec

Showing 1 response by jvogt

Several years ago I purchased a used pair of Thiel 3.5
speakers from a dealer out of state. UPS delivered them
with one of the speaker grills broken. I filed a claim,
and got the typical runaround for several weeks, finally
an inspector came to the house to inspect the damage
and I ultimately was reimbursed. However, it wasn't easy
or user-friendly.