No, I think I will keep reminding others so no one else gets burned the way I did. |
I had ordered biwire speaker cables in 10' length. I cant even remember anymore if i ordered an interconnect. |
Still no cables. Still no response to emails or telephone calls. Website still up taking orders. beware. |
I hadnt gotten responses to email and the web site was down, so I put in a paypal claim. I finally got an email today saying the cables would be shipped out this week. 3 weeks since my order and payment. If the web site wasnt out I would have felt more comfortable. |
So, still no cables and no responses to my emails. Shipping from Canada to Florida does not take almost 3 weeks. Has anyone had any recent experience with these people, or have a phone number? |
I was 2 days too late on my paypal claim to escalate to a claim. You have 45 days from when you file an initial complaint, and I gave the seller the benefit of the doubt for too long. never again. |
No credit card. Direct withdrawl from bank account with paypal. I was 2 days late in escalating the dispute to a claim, so no help from paypal. Does anyone know how to contact them, or Carl Barbieri. I have emailed and left messages on phone. Now looking for an address. |
You got the right company. There are 8 Carl Barbieris in the Montreal area, so I dont know which one. I bought after reading the audiophilia review and others as well as a 100% favorable rating on ebay. Unfortunately, it seems the business has had problems starting late last year from a bunch of posts on www.stereo.net.au/forums. Just put ultimate cables in the search engine. Same problems, no cables, late, no response, excuses.
I finally got an email back today, after leaving a voice mail on his phone suggesting I would contact authorities. He says he mailed 2 weeks ago. but no tracking number.
We shall see. And no explanation why he hasnt responded to numerous emails and phone calls. |
Of course, no contact after he said he would get back to me on Thursday after he checked what happened to the shipment. |
So two weeks ago when he finally emailed me back to say they had been mailed two weeks before, insured and he would check to see where they are and get back to me the next day, I still have no cables, still have no response and still have no refund. I leave messages on his phone every couple of days or so, and still no response.
Is this really a business? |
Yeah, well I relied on recommendations from this website and others, as well as a good review |
I have received other electronic equipment from Canada and England since I placed this order. Nothing took more than 7 days. I know the web site is back up, but try to contact anyone through it. Not a chance.
In many years of on line buying, Ive never been ripped off like this before. It is one reason I use Paypal, but in this case I didnt escalate the dispute on time. |
Does anyone have a physical address from this guy, somethingn other than a PO box. Maybe from a shipping label if you bought something from him? He's in the Montreal area. |
I just called that number, and got a recording saying the customer is unavailable. doesnt sound good. I guess my $375 is gone for good. |
The problem, of course, is that I still need cables.If I wait and they dont come, Im out $375. If I buy other cables, and they do come, then I guess I can still use them. Or sell them to someone else that is waiting. |
still no response or cables. Going on 3 months |
Just to update, still no cables or refund. Got an email, though, on 5/28/2012 saying he will check into it. Of course, he was checking into it 2 months ago. Seems a bad review on Canuck AudioMart got him riled up. So these forums do work, kinda. |
Another 2 weeks after he said he would send a refund. No refund,no cables, no more communiciation |
No, I paid with direct withdrawl from my bank account through paypal. I just missed the dispute date by one day. |
I wish I could do the same, but no cable, no refund and no communication. |
His latest ad touts his new products for July! He hasnt shipped items paid for in february! I cant believe Im the only one he has scammed! |
still no cables, still no communication. and now I see others are buying and not getting their stuff. Please everyone, stop wasting your money until he resolves his outstanding orders. 5 months is long enough for anyone, regardless of his claimed problems. Or at least refund the money. |
Still no cables, still no response. Ordered in February. Here is his communication. Completely dishonest.
Dear sir, I was unable to go to the post office for 3 weeks, my son is sick and things do not look good. I will go back this week and get the status of your order. If you do not receive your order I will refund you.thanks
Carl
From: Manitunc@aol.com [mailto:Manitunc@aol.com]
Sent: Friday, May 04, 2012 12:38 PM
To: carl.barbieri@videotron.ca
Subject: Re: [NEW ORDER] Order Confirmation No: 458
Status?
In a message dated 4/18/2012 8:34:10 A.M. Eastern Daylight Time, carl.barbieri@videotron.ca writes:
Dear Peter,
I received your message. I shipped out your cables 2 weeks ago. I had them tracked and insured. I will go back to the post office thurs night and check the status. I hope they were not returned to me which could be the reason why you did not receive them. I will email you Thurs night.
Carl
From: Manitunc@aol.com [mailto:Manitunc@aol.com]
Sent: Monday, April 16, 2012 9:32 AM
To: carl.barbieri@videotron.ca
Subject: Re: [NEW ORDER] Order Confirmation No: 458
Why havent I received my cables yet, or a refund, and why do I not get any response to my emails to your website? This has taken way too long.,
Peter Malecki
In a message dated 3/27/2012 7:24:10 P.M. Eastern Daylight Time, carl.barbieri@videotron.ca writes:
Dear peter I received the banana ends yesterday, you must realize that this is a long custom order. I will ship out this week, please be patient.thanks
Carl
From: Ultimate Cables [mailto:sales@ultimatecables.com]
Sent: Friday, March 09, 2012 1:51 PM
To: sales@ultimatecables.com
Subject: [NEW ORDER] Order Confirmation No: 458
AuthCode: TransID: 30H371457V666322S
Order Confirmation Ultimate Cables
peter malecki,
Thanks for shopping with us today!
The following are the details of your order.
Order Number: 458
Date Ordered: Friday 09 March, 2012
Click here for a Detailed Invoice
Products
1 x
Bi-Wireable Speaker Cables
Termination All Bananas
Length + 6 Feet
$295.00
1 x
Silver Series C4 Tonearm Cardas female- Neutrik rca
Length Standard 1.2 Meters
$80.00
---------
Total:
$375.00
Sub-Total:
$375.00
Zone Rates (Shipping to US (1 Boxes)):
$0.00
Address Information
Delivery Address
peter malecki
143 Pennock Trace Dr
Jupiter, FL 33458
United States
Shipping Method
Zone Rates (Shipping to US (1 Boxes))
Billing Address
peter malecki
143 Pennock Trace Dr
Jupiter, FL 33458
United States
Payment Method
PayPal
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This email address was given to us by you or by one of our customers. If you feel that you have received this email in error, please send an email to sales@ultimatecables.com
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From:
Email:
Login Name:
peter malecki
Login Email:
manitunc@aol.com
IP Address:
66.163.121.124 - 66.163.121.124
Host Address:
66-163-121-124.ds1-static.mia1.net.ststelecom.com
Date and Time:
Fri Mar 9 2012 13:50:59 EST
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