Uber expensive repair at United Radio


Anybody’s experience with United Radio (East Syracuse) as a service center? I will never do business again with these guys. They charged me $1,971 to repair my Classé Audio C-M600 monoblock amp...Forteen hours @$120/hour to replace two 16 pins chipsets...They provided me a discount on their regular hourly rate, which is normally set at $140/hour...
dasign

Showing 1 response by ozzy62

I recently had an amplifier valued at ~2500.00 that needed repair. Bill Thalmann quoted me a repair price of 1500.00. I weighed the options and decided to sell the amp back to the manufacturer for a loss. It was a tough pill to swallow but the amp was 25+ years old and it seemed like the best course. I didn't find fault with Bill's assessment, it seemed fair to me. 

I also had a pair of Canary Audio monoblocks a few years ago and one blew an output transformer. I was quoted a price to fix the one amplifier that approached the resale value of both amps.  Not to mention a round trip from the east to the west coast. I went the same route that time too. Just part of the cost of being in this hobby. Win some, lose some.

Oz