Uber expensive repair at United Radio


Anybody’s experience with United Radio (East Syracuse) as a service center? I will never do business again with these guys. They charged me $1,971 to repair my Classé Audio C-M600 monoblock amp...Forteen hours @$120/hour to replace two 16 pins chipsets...They provided me a discount on their regular hourly rate, which is normally set at $140/hour...
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Showing 1 response by lloydc

Considering that Classe went out of business at one point, I think you were fortunate to get it repaired at all.

 I go out of my way to buy US-made gear and prefer point to point design, in part because I want it to last and be repairable. 
Recently bought a used, near-state-of-the-art phono stage for $3k from an Audiogon member.  It had a loud hum; might have been undisclosed damage, or could have been damaged in shipping. Cost $1500 to fix (effectively, an upgade to the power supply transformer.)  50% more was a painful, unanticipated delta!  My point is that it was a point-to-point wiring design that may be repairable for a few hundred years. Classe, not so much.