The OP may or may not have a point about his experience with United, BUT I do believe that there are now numerous examples of the ’repair’ shop trying to gouge the customer. Just yesterday I called up my car dealer for a simple oil and filter change. Since I have a newer vehicle, I prefer to go to the authorized dealer for service. The dealer tells me that they won’t just do an oil and filter change, they have to check that the headlights work, the windshield wipers work, the turn signals work and the tires have the proper tread life remaining. Therefore, the cost of the ’service’ is about $650-, of which the oil change portion is about one quarter. ( which is still pricey). So, what happens when i ask how much are they charging for checking that the headlights work, I get a laugh as a response ( I kid you not!). DO you guys think this kind of attitude/business plan and CS is acceptable, after all I knew the estimate up front?
Uber expensive repair at United Radio
Anybody’s experience with United Radio (East Syracuse) as a service center? I will never do business again with these guys. They charged me $1,971 to repair my Classé Audio C-M600 monoblock amp...Forteen hours @$120/hour to replace two 16 pins chipsets...They provided me a discount on their regular hourly rate, which is normally set at $140/hour...