Timbernation Platform Problems


I recently bought a 19" x 19" x 2" maple platform from Timbernation. The plan was to use this platform with my Zoethecus amp stand for supporting my ARC Ref110 amp. When I received maple platform one of the sides was not properly planed down. The surface is irregular and rough. I will try to post a photo or two soon. 

When I contacted Mariah at Timbernation via email here is the response I received: "I showed Chris the pics and he said that it will fit into your stand just fine. Did you try it yet? You will be able to put the unfinished side down into your stand and the finished side will be facing up." 

I expected a maple block that was of high quality and not one that has significant imperfections on one side. Has anyone had any similar experiences with Timbernation? Should I just accept this? Any input or advise is appreciated.
pilrem

Showing 9 responses by grannyring

I have an order in right now and hope it turns out well. Surprised to hear some of the negative past experiences as I don’t see these in his feedback for the most part. Nothing negative over the past 9 years. 
Again, no negative feedback given on this site in over 9 years. All positive with no neutrals even. We owe the community, Agon community, to post negative feedback on sellers if they deserve it. Those having negative experiences with this seller did not post it here over the last 9 years. The seller has several listings now and continues to receive nothing but positive feedback on this site. He is certainly pleasing many Audiogon members and they are leaving feedback. 
I have read all of that. I am not defending the seller, but stating the facts on this site. Buyers need to post negative feedback on sellers that deserve and it may not be happening here. Bad on the buyers. Also, the seller may be pleasing far more than the handful who have posted negative comments. Seems this may also be true.
I should of said I ordered them on the 9th of February. Seems at best this guy’s work is inconsistent.  Sometimes great, sometimes fair and sometimes poor.  
Did you post negative feedback? If not, then how will the rest of us know how poor this business is? I will report back later today once I receive the platforms I ordered last week. I would have not ordered them if the seller had all kinds of negative feedback over the last nine years.  I looked and it was all positive over the last nine years! 
My platforms came in today. They are Walnut and placed under my speakers. They look flawless. Actually very well done. Most satisfied.
Wood has a nice natural sound. I like all natural wood for tone. This Timbernation stuff is priced right also.