This might just be the end of brick and mortar


stores. Music direct just announced there 60 day return policy.
taters

Showing 2 responses by pmotz

This won't end brick and mortar stores, but it might be another nail in the coffin (still need a few more to make sure it is sealed). This policy is essentially a retailer "warranty", i.e., if the item was damaged in shipment or defective. I don't think the intent of the policy is to "demo" equipment for up to 60 days, you might have a tough time getting them to accept "I just don't like it" as your reason for returning a piece of equipment. Especially when you do it multiple times. A good brick and mortar store will let you take home a piece of equipment for free, just give 'em your credit card. The other part of this offer is shipping, you might get free shipping to you, but the policy states return shipping is the responsibility of the customer. For a single item that might be OK, but if you want to demo several pairs of speakers it ain't gonna be cheap!
Taters, I disagree with your statement "That basically means you have 60 days to return product, no questions asked". From the Music Direct 60 day return policy, it states "We'll require an explanation for the return (defective, damaged, etc). " This is NOT a free demo as you infer.