I had the Data II CD/Laser player and experienced a number of problems. I definitely was not impressed with Theta's service. My unit was a few months past the warranty period and Theta was a stickler about that. Fine, so I paid for the repair, but when I sent the unit back less than 6 months later with the same problem, they said I had to pay again because they don't keep records of previous repairs. My level of disatisfaction was such that I even to this day I will not consider purchasing a Theta product again.
