In Theta's defense, they appear to have a company policy about charging for research. Maybe if they'd used the serial number date coding some companies do that job would be easier for them.
On the bright side, I bought a used Theta transport over the net that was missing its rear spike foot. Theta sent me a new one for free.
On the bright side, I bought a used Theta transport over the net that was missing its rear spike foot. Theta sent me a new one for free.