Tough call 61. Email has spoiled alot of us into expecting an instant response only because it's possible. I do get impatient waiting for peeps to grunt out their electronic response and push the send button. In the companies defense, they certainly field hoards of obscure questions from people with only passing interest. However, the common wisdom is that there are only two rules in business:
1. return your phone calls.
2. show up at your appointments.
Maybe we could modify the second one to "ship after you've received the money." :^)
Ever notice that the big net direct sellers usually have a scroll of conditions and provisions as long as your arm? These give me the feeling that if I jump through enough hoops they'll do me a big favor and accept my order. It seems size or success breeds arrogance. Maybe, once a business isolates and identifies its target audience, it can afford to screen prospects according to their demeanor. How about those stories of walk-in customers who get treated like refuse for failing to live up to the sales persons' expectations of a serious audio buyer?
Hey, here's an idea for a post -- which non-responsive companies do you most admire?
1. return your phone calls.
2. show up at your appointments.
Maybe we could modify the second one to "ship after you've received the money." :^)
Ever notice that the big net direct sellers usually have a scroll of conditions and provisions as long as your arm? These give me the feeling that if I jump through enough hoops they'll do me a big favor and accept my order. It seems size or success breeds arrogance. Maybe, once a business isolates and identifies its target audience, it can afford to screen prospects according to their demeanor. How about those stories of walk-in customers who get treated like refuse for failing to live up to the sales persons' expectations of a serious audio buyer?
Hey, here's an idea for a post -- which non-responsive companies do you most admire?