There Ought To Be A Law, Or At Least A Rule


A common post goes, "Is XXX company still in business? I've tried reaching them with no success..." I recommend Audiogon limit these types of post. High end audio is populated with many under financed small, if not single person operations. Anyone who has ever run their own business knows how difficult it can be to handle research, marketing, manufacturing and distribution at the same time. I'm not trying to defend unprofessional behavior, but some slack should be afforded to the smaller firms. A post on Audiogon questioning a company's viability cannot in any way help these small entrepreneurs and high end audio in general. I propose that anyone starting this type of post have to include the actual dates and methods contact was attempted as part of the post. Furthermore, I recommend Audiogon delay posting the question for 48 hours as an attempt is made to contact the manufacturer and alerting them to the post's content. Possibly some of the regular posters could volunteer to perform the contact.
onhwy61

Showing 1 response by c123666

Some companies simply do not find email that useful and only use the phone which screens out a lot of tire kickers. Steve Sank and Nick Gowan are both much more responsive to the phone than email as they get a lot of idle questions via email.

If they have history with a customer then they use email more effectively. People like Steve and Nick that have been around for years and actually do what they say are few and far between.

Convergent Audio Tech is another one with no web presence I've been able to find. CAT responds to phone calls.