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Teddy Pardo delays?

Is anyone else having what seems to be issues with ordering from Teddy Pardo?

I placed an order on 29 Nov, and it still has not shipped.

The most recent excuses have been that FedEx have been having issues processing the shipment, or in picking up the shipment - it has now been more than a week of just waiting for FedEx to pickup the package - and I was originally told it was shipping on 15 Dec, after asking a number of times.

Communication has been slow and spotty, it often takes a few emails to get a short response, that does not answer all my questions nor provide much information.

Is anyone else experiencing problems like this?

Should I be cancelling my order, or contacting my credit card provider?

derekdick
audiosaurusrex's avatar
audiosaurusrex
320 posts
 

I agree, You should not worry. They are usually very prompt and I'm sure the holidays or delays in materials have something to do with it. Worth waiting for.

tomic601's avatar
tomic601
12,911 posts
 

i have 2 that have been running 24/7/365 for years. I would wait a bit longer…..hope this works out for you

Jim

derekdick OP
5 posts
 

Update.

I received an email from them saying Fedex picked it up. Fedex say this was at 2:30 pm local time, beyond "Fedex cutoff", so with the Sabbath, and maybe NYE, it will not start moving until 02 Jan.  

Just my luck, but at least something is now heading towards me.

If they had explained there were issues with them buying the parts, etc, then I would have been less stressed, but no rationale for the delays was really given.

These are for the Naim NDS I recently bought, so very much looking forward to getting it all running. And so much cheaper than buying 2 of 555 PS.

adg101
1,062 posts
 

I’m sure they weren’t getting answers so they could give you an update sooner. So many variables today to contend with and I doubt it’s going to get any better. Glad it’s on the way as you’ll be very pleased with the product.

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