TEAC NT-505 impossible connecting to WiFi router o such LAN: help me please?


Hello mates,
I got my NT-505 3 days ago.
It seems to be working correctly but in my opinion all software in not the same level than the device: too aged & often no relevant documentation or support about.
However my big trouble is the NETWORK interface:  since first time I switched on, the NT-505 remains "for ever"  into NET configuring blinking state until it goes in power stand by.
Summarizing:

1. RJ45 cable is ok - tested in several manners
2. the wifi router (1Gb fiber connection) is ok
3. the wifi router ether ports (4) are ok - I checked a bridged LAN configuration too

Testing the NT-505 Ether port It results:

1. the physical level of protocol seems working correctly just on-way: the interface recognizes correctly the bandwidth (Fast ot Giga in my case) end the packet coming from the router are buffered. No packet sent  to the router.

2. At protocol level no ARP session are involved hence impossible retrieve MAC address and trying to do something.


VERY STUPID ISSUES:

1. Being NET board logically split from MAIN board It's need a separate firmware(!!!): how can I upload the NET firmware if, as stated into documentation, I must use the mobile app and It's impossible connecting the device to such LAN?

2. NO menu interface to configure manually the net parameters.

May someone help me (tricks..., recovery sw,..., low level maintance menu...,...) 

Thank you a lot.


silvio66

Showing 2 responses by duhduhduhman2020

I just bought open-box NT-505 at eBay (from Teac USA) and am having the exact same issue. The display remains NET with 'starting' flashing.
Also tried everything I can think of, power cycle, cable swap, router/hub power cycle, firmware update (v1.22), factory reset, network module reset (which I found was mentioned in JP user web site) but nothing worked.
Now I have started a message conversation with Teac USA and am waiting for their response.
It's really a very basic feature for 'network' player and I'm disappointed that they have not tested it before shipping it out.
Its USB interface on the other hand is working fine and I can still enjoy the music it plays (pretty good).
 
Updating my case. Have talked to tech support and after trying several things I tried before, they concluded that my unit is defective and suggested exchange/replacement. 
Teac USA at eBay told me that they don't have any stock for open box right now so I'm going to return it and get a refund.
Now I'm back to the pre-purchase phase and thinking whether I should buy a new one with higher price or consider a different network player.
@bigfanga you are a lucky one :-)
@kosta68k Obviously they do not test returned units and just sell them on eBay. As it was sold by official Teac USA, I expected that the unit has been fully tested. Well, but it's not said 'refurbished' so I guess I shouldn't have expected that.  

By the way I was surprised to find out that MQA rendering is supported only on NET mode. I wanted to try it with USB connection but I don't see it's happening then found it out by reading the manual.
Why Teac, why