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Streamer/Network Player - BlueSound Questions

Hello All.  I am helping my cousin get a streamer/network player at a pricepoint of around $1000.  The Bluesound Vault 2 appeals, and would be paired with an external DAC (Schiit Bifrost Multibit). As my cousin only has basic computer skills, I thought it worthwhile to ask the following question:

1) How easy is it to back up the contents of the internal HD on an external USB drive?
2) How easy is it to transfer files of an external USB drive to the unit?
3) Can you purchase and upload hirez digital files onto it without using a computer?
4) Does the manufacturer provide telephone support?
5) How intuitive is the App for streaming, playing internal files, and the functions mentioned above?

Thanks in advance for any help you can offer.  If there is a better unit for a similar price, we would be interested as well.  Peter
peter_s

Showing 1 response by gdnrbob

gdnrbob
4,491 posts
 
I own only the Node, but can say without hesitation that Bluesound will provide all the answers to your questions. They have great customer service. Just go to the website.
Regarding the App:
I find it easy to use.
Lastly, I would move to at least a Gungnir multibit or Yggy.
The Bifrost is no slouch, but even the Bluesound DAC is on par with that model. Better yet, get a used Ayre Codex. I have them in both my office and living room.- the best thing I have found.
Bob
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