Have you upgraded to the latest version? I just had one today.
Probably the best people to ask are Bluesound. I have contacted them via telephone and have gotten incredible service.
Bob
Streamer/DAC and LCD TV
I have my Bluesound Node 2 on a small stand adjacent to the armoire where we have our LCD TV. Its using the home WiFi to get its signal. I’m also using an external DAC/LPS combo (using digital output from Node 2) which sits on a shelf in the armoire right below the TV. Its not an HT set up and the placement of these components is just for convenience. Sometimes we have the TV on with the sound on mute and I can’t really tell if its affecting the sound quality of the music being streamed through Node 2. However, on two separate occasions when I unmuted the sound on the TV from the remote, the streamer stopped playing and I had to press the play again on my phone application to continue playing.
So my question is, does the TV and/or the TV remote control somehow interfere with the home WiFi or interfering with the streamer unit or the external DAC or these events were just coincidental. I know a lot of folks have HT set ups with the equipment rack near their TVs but they probably use DVD programming or TV movies, etc., and may not be streaming music using WiFi.
Just wondering if there’s a technical explanation for the LCD TV or the remote control generating some radiation affecting the streamer. And more importantly, could this negatively affect the sound quality of the musical content. Thanks.