Starting my showroom again


 

Hello, audiophiles. I would like to get your honest feedback. Back in 2022, I had to close my business in Nashville owing to a series of unexpected occurrences (several deaths in the family, a rapid move to assist my mother-in-law, and a brain operation); all of this necessitated that I close the store in a matter of weeks. It was now a two-hour trek to Nashville. I worked as a glorified gate operator at a chemical company because that is all was available in our small town. I received an opportunity to become national sales director for an audio company, which would provide some income—not much, but enough to go back into the hifi business at the bottom level.

 

 

 

So now you know the incredibly brief version of the story. Here's the question: there is a little town about 30 minutes away that is booming and gaining more expensive retailers like Ulta and StarBucks. So here's the question.

 

Do you believe a small town like that might support an up-and-coming hifi business that sells receivers, speakers like PS Audio, KEF, and other manufacturers at a lower price point until the store can handle more expensive items? The closest "electronics store," Electronics Express, is nearly an hour and a half away. I have had an audio shop since 2003, beginning in Florida. Thoughts?

 

128x128nashvillehifi

Starting my showroom again

Yes to that. Maybe not a profitable or practical concept, but a good way the get the non-audiophile interested. Offer a show room where people could walk by, walk in, and listen. It would be a "bullet proof" entrance foyer with components visible but not accessible. No asking to audition. No salesman pushing something or trying to make a sale. Maybe a switch box so they can try a few things or dealer changes out components every week or so. I experienced such a shop at a strip mall out west. It was unique and memorable.

This addresses one of my biggest problems with hi-end audio. Being able to hear this stuff. And the higher up you go, the more this problem increases. You have to travel further and there are fewer dealers. Then you get just one shot at listening to this stuff and it is in an unfamiliar room with unfamiliar associated components. Then you will be expected to buy because they just spent an afternoon on you. You walk in, listen for an hour, and expected to pay 10K, 50K?  That is no unreasonable on the seller's side. It's just not a good business plan for both sides IMHO.

 

@nashvillehifi 

I am active in the business right now (in hi fi and in pro via high end recording gear) .  The business has completely changed from when you were running a store.  One of the issues is that most of the lower end brands (90%+ made in China) will make deal with a customer (a store) who can buy more-making small operations vulnerable to your competitor buying the same thing for much less than you.  It is not uncommon that quantity discounts kill small retailers all the time in almost every business.  Finding something unique to sell is the game.  

Small town means you have to "pull from Nashville" because that's where the people with money are.  With the recent Nashville aversion to bad traffic, why would someone invest 60 minutes x 2 to come see you?  You need to answer the question first. 

 

Becoming a distributor does not work either as you need relationships that are long and deep all over the country to survive against behemoths fueled by almost unlimited money that own major brands most people don't even know are really Chinese companies now.  Due to their unique conditions, they can almost sell at manufacturing cost just to keep a factory operating.  

Recording gear is just a specialized as high end hi fi, plus there are 3 or 4 long term participants in Nashville ; Vintage King has a strong presence there as does GC Pro.  Sweetwater is one day to ship in and talk about buying in quantity- you cannot compete head to head with them.  So I don't believe you can make that work either due to the intense competition.

My suggestion is go to work for one of those other stores or manufacturers seeking a sales rep and learn where the industry is at.  Learn what is and isn't working before you spend your own money.

Brad 

@nashvillehifi, I live in a metro area of 200K+ with a solid economic base and two universities.   It supports a quality symphony orchestra plus an annual international piano competition, so there is interest in music.  Yet there is only one stereo store carrying respected brands.

Opening a new store anyplace these days would requirer very careful business planning and analysis.  I consider it doubtful.

@lonemountain wrote: "Finding something unique to sell is the game."

I agree.

I started out twenty-five years ago as a dealer for SoundLab speakers and Atma-Sphere amps & preamps. In the five years I was a dealer in New Orleans I only made ONE local sale of SoundLab speakers, but I made many sales to customers who flew in for an audition. I paid for their stay in a bed & breakfast, and re-imbursed their airfare if they made a SoundLab purchase. There were other lines I picked up over the years but those two have remained my core. When I added my own line of speakers about eighteen years ago (after my brick-and-mortar burned down before opening), compatibility with Atma-Sphere’s OTL amps was a priority.

I still had to diversify when the economy tanked in 2008-2009 because people largely stopped buying "expensive toys". So I started making bass guitar cabs, figuring they were a "tool of the trade" and would fall into a different category. Again I was lucky, as enough bass players liked what I was doing that they were willing to pay the "boutique" prices I have to charge.

I’ve also done a few custom studio monitors, in collaboration with a professional acoustician.

My point being, offering sufficiently unique products has worked for me. Not that I’m making the big bucks, but I have been able to do something I love and still pay the bills.