Stanalog/Sugden gone from US?


The stanalog web site is gone (which was the US distributer for Sugden). There is no answer on the phone, not even a machine to leave a message. Sugden UK informed me that The US service technician has moved to France. They suggested I use the Canadian distributer if I wanted to buy a Sugden product. I think they make great products but it appears that presently there is zero customer support in the US for sales or service of Sugden products. Anyone have more info on this or how to get in touch with Stanalog if it still exists.
fillmoor

Showing 1 response by jeffb28451

I hope not. George was a great guy who really helped out with I had a VDH Black Beauty damaged in shipping. The dealer just left it to us to sort out and didn't do anything except give me Stanalogs phone number. George took it from there. Thank God somebody helped out with a damaged $5k cartridge.

I did understand that there was some discussion that VDH had a problem in turn around time with Stanalog
due to George's desire to ship them many carts at once for repair, rather than be bothered with 100's of little shipments. This was played up as if George was creating some artificial shortage or delay in VDH repair.

From my dealing with him, I don't think he did anything of the sort. I'll miss him. I think he was one of the old guard gentlemen of audio with a good ear and the integrity to give you his honest opinion.