Maybe drop Stack an email, they may have some insight into your issue. Josh is usually very quick to respond; following my 2 purchases from them he has sent a follow up email. Next week things maybe a little slower for festive reasons though
Stack Audio Smooth Lan Issue
Received the smooth Lan
My Bryston Bdp-3 wont run with it in line
If i install it between the modem and router it works but difficult to tell if its doing anything