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Sony SCD-C555ES problem with multi-channel

I have this SACD play for about a year and a half and have no problem with it. Recently I bought two SACD and found out both of them have problem in reading the multi-channel mode. The sympton is: it will play and pause and continue to play and pause. The duration of every pause is less than one second and the frequency is random. It only happens in multi-channel mode. It plays fine on 2-channel SACD or redbook CD mode. This also only happens in this two SACD (both are brand new of course) while my other collections of MCH SACD work fine. I called SONY and they suggest power down the machine and unplug power cord, wait for a while and then power it on (I guess the machine is doing some reset sequesnces). It does help a while but problem comes back later. They also suggest I should clean the lens and the last choice is send my machine back for repair.

Any idea?

p.s. I called a local SONY authorized repair shop to see if they repair SACD. The guy on the phone ask "What? a MP3 player? ... What is Super Audio CD?"

Thanks for the help.
laoyuap

Showing 1 response by laoyuap

laoyuap OP
16 posts
 
Yes. Both are Hybrid SACD. One is Grove Notes JACINTHA/LUSH LIFE and the other is DGG Holst/The Planets (Gardiner/Philharmonia). Both are relative new release, the DGG was actually just released last month. My other collections of Hybrid SACD, like: Hourglass (James Taylor/SONY) the three Mahler symphonies (Michael Tilson Thomas/SFS labels) are all fine. Somehow I heard the 555 has different laser pickup (?) for CD and SACD. Is Hybride SACD more sensible to read than a straight two channel one? I have returned the Lush Life to Elusive Disc and they are sending a new one to me. The DGG one I have to deal with Tower.

I did clean my lens and no help.

If this is the problem of SONY, I will be much worry in the future if I have to spend thousands of dollar on SACD player with less than 5 years warranty.
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