Sonos App Debacle


Anybody read about the Sonos app debacle in the WSJ?  Bizarre how they bungled that so spectacularly.

 

 

Link I found:

https://www.msn.com/en-us/technology/tech-companies/the-500-million-debacle-at-sonos-that-just-won-t-end/ar-AA1xp4Zz

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That's what happens when you focus on just the profit and loose sight of the importance in the other two points of the business triangle; your customers and employees.