Solidsteel Racks

hi @lostbears I've seen you post that many times here on Audiogon, but that's the only signal I have at the moment (other than the unanswered email). Which rack specifically did you get from them? 

As for other options, I really haven't found many that fit my aesthetic. The Zoethecus racks don't really appeal much to me.

 Thanks @ebm 

the Symposium racks look nice. I wish I could get the Osiris. Especially is copper they look awesome. I’ve sent them an email as their ordering seems complicated and there aren’t too many online sources. 

@lostbears I'm not sure how that translates to the current Solidsteel lineup. They do offer a ceramic shelf option. As for Zoethecus - I'm glad you like yours, but I have all SS devices, I don't even think Zoethecus is still in business? and either way I have about -42 interesting in the aesthetic of their racks. 

That said, I'll give Solidsteel another day and then move on to something else. It's depressing how bad customer service these days. I just ran a few errands and stopped a car dealer in hopes to check out a future purchase. There were maybe a dozen people wandering around and the only 2 salesman I could see were helping other people. No one offered to help any of the people there who were clearly looking for help. Most I saw ended up just leaving. 

As for Solidsteel - how hard is to reply to simple emails from potential customers? It's 2018. Email should be treated almost no different than a phone call.

@bdp24 that's a great data point. I'm actually looking for a rack mainly because my $90 Monoprice rack not because I care how it looks (it's pretty unoffensive) but because the 110lbs McIntosh MC452 amp is pretty precarious on it. I fear it'll collapse any day.

@stereo5 I’m not going to call Italy. This is why we invented email. I did my part and reached out. I have little patience for companies with bad service. They were my first choice but I’m not going to order if I have no idea when a rack will actually arrive. 

Appreciate all the feedback! I contacted Symposium and they got back to me right away, even though they were all on vacation. Really impressive communication thus far, their racks look great, and they're from my home state, NJ (happily in CA for the past 15 years though). As long as I can get one for a good price, I'll probably order from them.

Btw, I had already checked Music Direct, but did not call them.