2. analog
  3. 169690-5435

SME service is terrible. Can’t buy any accessories from local dealers here in USA

Talk about a pain in the … I’m trying to get a basic setup tool for my 309 arm a HTA key to adjust the horizontal tracking. I found out SME doesn’t allow dealers to sell any accessories or parts for their turntables and arms. WTF! This means if you need a common replacement part like belt your looking at 2 weeks for the part to arrive.
Not only that but shipping from the UK isn’t cheap. Who ever at SME made this bone headed decision at SME needs to fired or better yet, something worse!
hiendmmoe
best-groove's avatar
best-groove
842 posts
 
PMI parts are as expensive as manuals.
This is the key you need if you want to buy the original.

https://www.ebay.co.uk/itm/203565369427?hash=item2f65710853:g:0fIAAOSwoERhHCok
mijostyn's avatar
mijostyn
8,570 posts
 
British

All these tools are readily available. The British assume you know that.
revdeg
32 posts
 
Bought a SME20/2 with mkIV arm from a dealer in Seattle last year. They tracked down all parts and even 3D printed one piece. Can’t say enough abought the benefit from dealing with a reputable dealer. 
boothroyd
365 posts
 
Analog is one of the few areas where a reputable dealer can truly ad value. Beware of box pushers.
geof3
1,129 posts
 
I made a mistake in my earlier post. I meant to say Acoustic Sounds has SME parts, not Music Direct.
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