SME service is terrible. Can’t buy any accessories from local dealers here in USA


Talk about a pain in the … I’m trying to get a basic setup tool for my 309 arm a HTA key to adjust the horizontal tracking. I found out SME doesn’t allow dealers to sell any accessories or parts for their turntables and arms. WTF! This means if you need a common replacement part like belt your looking at 2 weeks for the part to arrive.
Not only that but shipping from the UK isn’t cheap. Who ever at SME made this bone headed decision at SME needs to fired or better yet, something worse!
hiendmmoe

Showing 2 responses by boothroyd

The 0.89mm Allen wrench is for adjustment of the cueing arm-lift mechanism.
The HTA key is keyed similarly to a T6 torx.
Make sure (as mentioned in the instructions) that the base clamp bolts are sufficiently lose to allow fore/aft “HTA” movement without binding. A 3mm ball tip Allen wrench is perfect for base clamp bolts.

Analog is one of the few areas where a reputable dealer can truly ad value. Beware of box pushers.