SimAudio Moon - Impossible to get a hold of for support?


I am thinking about investing some serious money into buying a Moon Audio 861 amp. It sounds so good! But their support seems to be horrible. I sent a email to them and never got a reply. I called their number in Canada and got a option to 'hit #6 for english' in which I did but I got French. If my amp ever had issues, how would I get a hold of them? They seem unreachable. 

dman777

@cleeds you choose to twist what I wrote or you can’t read. It’s so simple => user flags a post then moderator removes it. Without any judgement, discretion, pushback, etc. Which means - when a user flags a comment, it gets deleted. I am sorry you have such a cognitive issue. I wrote that this is the process - the moderator told me - THREE times already and you keep ignoring it. Do you understand that this means that when a user flags something it WILL be deleted? 

And it would be fine, if we had reasonable users who flag comments for a valid reasons. Many of my comments (harmless, on topic, etc.) are flagged  for one reason: the person who wrote it. It has become a truly toxic environment here, for a few members who think they have to censor us.

gano

you choose to twist what I wrote

Nope. I actually quoted exactly what you wrote. Just as I did here.

... user flags a post then moderator removes it. Without any judgement, discretion, pushback, etc.

Nope, that’s not exactly how it works. If you don’t believe me, just try to delete this post and make it go disappear. Go ahead.

Have a nice day!

I am sorry you have such a cognitive issue.

I just read the Audiogon FAQ page on post/thread removal - it states a user can alert the moderator there is a post that the user feels should be removed, and the moderator will review it, and then the moderator will decide if removal is appropriate according to Audiogon standards...

I never flag a post  here even by the one accusing me of the worst  ...

We must have good reason to flag a post...

 

I am not making stuff up. That's what the moderator wrote me. We are going in circles. I have nothing else to add and I won't repeat myself the nth time.