Great to hear--especially when you consider it wasn't their fault. It should have been on the shipper. So hat's off to thetubestore. Wish I could say the same for ups and others in the shipping industry--some of the worst when it comes to customer service.
Shout out to the Tube store customer service.
Just wanted to tip my hat to The tube store's customer service department (if that's a thing there), top notch. Just bought 2 Genalex Gold Lion 300b tubes from them the shipping took longer then I payed for. they didn't hesitate to refund me half the shipping cost. Not often I get that sort of haste free service with international orders. So thanks Tube store.