Every shipment they took in was marked up 2.5 times over the price you would pay if you went to straight to the customer counter at the UPS facility.
The large UPS facility located about 1/4 mile from my house that I have successfully used for years just closed its customer counter, along with several other UPS facilities in the region. I just paid $200 at a UPS Store to ship a DAC to CA, largely due to the claimed value/insurance. I will for sure try something different next time.