Shindo Reliability

Does anyone have either good or bad experiences with reliability and servicing of Shindo gear? I'm considering an investment in some new electronics, but I'm a bit apprehensive. I've had some terrible customer service experiences with very small companies and importers in the past.

I'm a little nervous about spending so much money on electronics with limited distribution, made from vintage parts, built by a single person, in a foreign country.

Does anyone have any positive or negative experiences they would like to share regarding service and reliablity? I'm already convinced that the sound-quality is world-class.