The DAC +/- button is for Hegel's stand alone DAC . The digital out should always be active. Is the BNC cable an RCA on one end ? What DAC are you using?
If you suspect the cable , check out a company called Pasternack.com. The can ma,e you a true 75 Ohm custom BNC to RCA or BNC to BNC what ever you need. WireWorld makes BNC to RCA or BNC both ends that are good too.