@emergingsoul - clearly Schiit's approach to customer service isn't working for you. Why don't you cancel your order and move on instead of continuing to gripe about it.
A preamp with a HT bypass will designate one input to bypass the volume control and be set at unity gain. The Freya+ does not incorporate a HT bypass function. If you need a preamp with this function, you need to find something else. A simple input select switch box between the preamp and amp may suffice.
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