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Schiit Ragnarok Problems (Low QA)

Just got my Ragnarok,

current setup:

Mcintosh MHA-100
Marantz HD-DAC1
HD800
LCD-3

For my surprise the volume knob is fully disconnected and cannot be connected back without being loosely and that means that for controlling the volume i literally just use the bare metal connector to increase/decrease it.

The Amplifier make horrible noise when turn the volume up or down and the music cut during this operation.

The headphone cables are great, also the Amplifier make these noises without being connected.

Really disappointed from Schiit, their sound might be great but the built quality is subpar to the Mcintosh or even much cheaper gear.

unfortunantley ill need to return it :(
udishamir

Showing 4 responses by udishamir

udishamir OP
9 posts
 
Thanks,

Do you have any idea regarding the  static noise when increasing / decreasing the volume ? besides that its sounds like a dream.
udishamir OP
9 posts
 
I couldn't find the allen screw and suspect they simply forgot it, i can put some small paper , here is the question, should i return it for this ?
udishamir OP
9 posts
 
Yea, it makes a lot of sense since I've asked only few days before when they are going to ship the Ragi and the reply: was still backordered and suddenly two days after they sent me shipment notice.

After sending their technical support the video with the volume schiit technician replied: 
That is the relay stepped attenuator doing its job. Completely normal.
udishamir OP
9 posts
 
I decided to stick with the Ragi, its sound quality is simply beyond any imagination !

ill go ahead and sale my MHA-100, no need for both.

For now using the Marantz DAC-1 until the Yiggrdasil will arrive. Ordered micro tiny screws to tight the volume knob.
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