Schiit customer service seems poor


So they offer no speaking humans.  I sent a question and they responded with a request for more info, and then they never responded after being provided info.

are these schiit staff or outsourced tech call centers??
jumia

Showing 2 responses by randomaudioguy

I've now asked twice if they have any reasonable expectation to fulfil my order by the new date, or if I need to find a temporary replacement *and keep my order open*, and I really expected more than a one line 'sorry for the delays' in response.

Wow you got a response back?  I emailed them a few times and it's been nothing but crickets.