So they offer no speaking humans. I sent a question and they responded with a request for more info, and then they never responded after being provided info.
are these schiit staff or outsourced tech call centers??
Thank you, I appreciate your comment, as I have found over time that the deciding factor is customer service and when mistakes are made how well they recover or not!
I just had a Magni se with a bad off/on switch repaired and if you can't produce the "Order Number" which is on the original email only you get the run a round. It is not contained in the order history on there site.No one to talk to or where to find it.They have a store and two working/assembly sites... more than 1 or 2 people.Was considering an amp like Vidar but having serious second thoughts.
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