I had a RP5 for 15 months and never had any problems with it. I did not like having to remove from my rack and remove top cover to configure the Moving coil phono and change tubes. I went with NOS Mullard. My preamp was dead quiet, felt the remote was a joke. $3500 for a preamp with a $5.00 remote. For the price, they should have included a metal remote. I sold it because I went all in on McIntosh.